Solution for Richauto DSP Can Not Load Full And Stop

If you own a cnc router engraving machine whose system is Richauto DSP A11, the DSP screen can not load full and stop in the process of loading like the below picture shows: it doesn’t finish loading but stop at 16%. Like this picture:

In this case, you must have two questions in your mind.

1) How to repair it?

2) Is there any instruction for me so I can repair it myself?

The answer is yes. We can update the firmware of Richauto DSP to solve this error. Please refer to instruction details in below. 

Step 1. You need have the update file in your hand. You can request this file from us or from your CNC supplier.  Update file format: extension****.PKG & shown as rz-xxxx.  

Step 2. Please copy the update file to U disk (USB flash).

Step 3. Please cut off the power for DSP. (If already off power, please ignore this step)

Step 4. Please press button “ORIGIN/ OK” and no loose it, meantime start the power for DSP, and keep press OK button until DSP screen power on and display:

Step 5. Please insert the U disk (we have put the update file there) into the DSP handle.

Step 6. Please select item “Update System”, press OK to enter, and screen display: 

  

Step 7. Please select “UDisk File”, press “OK” to enter, then select upgrade file, press “OK”, system will auto upgrade.

Step 8. After upgrade complete, please restart the DSP controller. Now the Richauto DSP should work good.  

If you need, please contact us freely to ask the upgrade file.

Email: service@eaglecnctec.com

From: www.eaglecnctec.com

JINAN EAGLETEC CNC MACHINERY CO.,LTD.- China CNC Router Manufacturer